📦 Delivery Process

Our products require a preparation period. Orders are dispatched within 2-5 business days after confirmation.

Domestic: 2-5 Days | International: 5-10 Days

🎨 Custom Orders (3D Yourself)

Since these products are personalized based on your requests, they are legally exempt from returns.

🏆 Masterpieces Collection

You can return Masterpieces products within 14 days, provided the packaging is intact. Shipping costs are the buyer's responsibility.

⚠️ Shipping Damages

If your package is damaged, a "Damage Assessment Report" must be filed with the courier. Claims without a report cannot be accepted.